{"id":12658,"date":"2026-04-24T21:09:38","date_gmt":"2026-04-24T21:09:38","guid":{"rendered":"https:\/\/stcostaricadmc.com\/stcollection\/?page_id=12658"},"modified":"2026-04-24T21:09:38","modified_gmt":"2026-04-24T21:09:38","slug":"sustainability","status":"publish","type":"page","link":"https:\/\/stcostaricadmc.com\/stcollection\/es\/sustainability\/","title":{"rendered":"Sustainability"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row st bg-holder\"><div class='container'><div class='row'>\n\t<div class=\"wpb_column column_container col-md-12\"><div class=\"vc_column-inner wpb_wrapper\">\n\t\t\t\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<style>\n.st-sustainability-page {\n    width: 100vw;\n    position: relative;\n    left: 50%;\n    margin-left: -50vw;\n    overflow-x: hidden;\n    font-family: inherit;\n    color: #1c1c1c;\n    background-color: 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.st-accordion-content p,\n    .st-accordion-content ul {\n        font-size: 16px;\n    }\n\n    .st-contact-section {\n        padding: 45px 15px 55px;\n    }\n\n    .st-contact-section h2 {\n        font-size: 30px;\n    }\n\n    .st-contact-section p {\n        font-size: 16px;\n    }\n\n    .st-contact-section iframe {\n        height: 585px;\n    }\n}\n\n@media (max-width: 480px) {\n    .st-main-hero {\n        min-height: 290px;\n        padding: 80px 15px;\n    }\n\n    .st-hero-section h2 {\n        font-size: 29px;\n    }\n\n    .st-hero-section h3 {\n        font-size: 23px;\n    }\n\n    .st-guidelines-title,\n    .st-responsible-section h2 {\n        font-size: 27px;\n    }\n\n    .st-guideline-card {\n        padding: 20px;\n    }\n\n    .st-guideline-card ul {\n        font-size: 15px;\n    }\n\n    .st-contact-section {\n        padding: 42px 15px 50px;\n    }\n\n    .st-contact-section h2 {\n        font-size: 27px;\n    }\n\n    .st-contact-section iframe {\n        height: 610px;\n    }\n}\n<\/style>\n\n<div class=\"st-sustainability-page\">\n\n    <section class=\"st-sustainability-section st-hero-section st-main-hero\" style=\"background-image: url('https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Our-Sustainable-Strategy-scaled.jpeg');\">\n        <div class=\"st-sustainability-container-narrow\">\n            <h2>Our Commitment to Our Planet<\/h2>\n            <p>Sustainability is part of every aspect of our operations, promoting positive impacts on the environment and our communities.<\/p>\n        <\/div>\n    <\/section>\n\n    <section class=\"st-sustainability-section st-two-column-section st-bg-light\">\n        <div class=\"st-sustainability-container\">\n            <div class=\"st-two-column-content\">\n                <div class=\"st-two-column-text\">\n                    <h3>Sustainability Policy<\/h3>\n                    <p>Our solid Sustainability Management supports us to emphasize the service that we provide to continuously improve customer satisfaction, while we comply with applicable legislation and prevent negative environmental and social impacts with social responsibility, contributing to the communities where we operate; thus achieving the economic success of our company.<\/p>\n                <\/div>\n\n                <div class=\"st-two-column-image\">\n                    <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Sustainability-Policy-scaled.jpg\" alt=\"Sustainability Policy\" loading=\"lazy\" decoding=\"async\">\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <section class=\"st-sustainability-section st-hero-section\" style=\"background-image: url('https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Top-Program-scaled.jpg');\">\n        <div class=\"st-sustainability-container-narrow\">\n            <h3>Swiss Travel Costa Rica\u2019s Sustainable Guidelines<\/h3>\n            <p>As a tool to apply our Sustainability Policy, we have set a series of guidelines that each of our company\u2019s areas follow to reduce negative environmental, social, and economic impacts and risks, and to maximize our positive impacts in each area.<\/p>\n        <\/div>\n    <\/section>\n\n    <section class=\"st-sustainability-section st-guidelines-section\">\n        <div class=\"st-sustainability-container\">\n            <h3 class=\"st-guidelines-title\">Guidelines<\/h3>\n\n            <div class=\"st-guidelines-grid\">\n\n                <div class=\"st-guideline-card\">\n                    <div class=\"st-guideline-image\">\n                        <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/General-Guidelines-scaled.jpeg\" alt=\"General Guidelines\" loading=\"lazy\" decoding=\"async\">\n                    <\/div>\n                    <h4>General Guidelines<\/h4>\n                    <ul>\n                        <li>Emphasize our commitment to sustainability<\/li>\n                        <li>Uphold ethics, professionalism, and core values<\/li>\n                        <li>Ensure compliance with national regulations<\/li>\n                        <li>Stand firmly against child sexual exploitation<\/li>\n                        <li>Protect biodiversity and natural habitats<\/li>\n                        <li>Safeguard archaeological heritage<\/li>\n                        <li>Integrate local culture into our facilities<\/li>\n                    <\/ul>\n                <\/div>\n\n                <div class=\"st-guideline-card\">\n                    <div class=\"st-guideline-image\">\n                        <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Social-and-Economic-Guidelines-scaled.jpg\" alt=\"Social and Economic Guidelines\" loading=\"lazy\" decoding=\"async\">\n                    <\/div>\n                    <h4>Social and Economic Guidelines<\/h4>\n                    <ul>\n                        <li>Foster tolerance and respect for local communities<\/li>\n                        <li>Contribute to socio-economic growth<\/li>\n                        <li>Promote inclusive employment opportunities<\/li>\n                        <li>Ensure employee health and safety<\/li>\n                        <li>Support personal and professional growth<\/li>\n                        <li>Encourage engagement in sustainability initiatives<\/li>\n                    <\/ul>\n                <\/div>\n\n                <div class=\"st-guideline-card\">\n                    <div class=\"st-guideline-image\">\n                        <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Tourism-Offer-Guidelines-scaled.jpeg\" alt=\"Tourism Product Guidelines\" loading=\"lazy\" decoding=\"async\">\n                    <\/div>\n                    <h4>Tourism Product Guidelines<\/h4>\n                    <ul>\n                        <li>Deliver exceptional service to ensure customer satisfaction<\/li>\n                        <li>Design and offer innovative, memorable experiences<\/li>\n                        <li>Maintain transparency and honesty with customers<\/li>\n                        <li>Conduct thorough product and market research<\/li>\n                        <li>Serve all customers equally and without discrimination<\/li>\n                        <li>Promote opportunities for shared, communal experiences<\/li>\n                        <li>Align products with community development goals<\/li>\n                    <\/ul>\n                <\/div>\n\n                <div class=\"st-guideline-card\">\n                    <div class=\"st-guideline-image\">\n                        <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Quality-and-Service-Guidelines-scaled.jpg\" alt=\"Quality and Service Guidelines\" loading=\"lazy\" decoding=\"async\">\n                    <\/div>\n                    <h4>Quality and Service Guidelines<\/h4>\n                    <ul>\n                        <li>Apply continuous performance evaluations<\/li>\n                        <li>Ensure consistent high-quality service delivery<\/li>\n                        <li>Apply the Plan-Do-Check-Act cycle for ongoing improvement<\/li>\n                    <\/ul>\n                <\/div>\n\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <section class=\"st-sustainability-section st-hero-section\" style=\"background-image: url('https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Sustainability-Reports.jpeg');\">\n        <div class=\"st-sustainability-container-narrow\">\n            <h2>Sustainability Reports<\/h2>\n            <p>Read our yearly Sustainability Reports to see our ongoing commitment to environmental and social responsibility.<\/p>\n\n            <div class=\"st-report-links\">\n                <a class=\"st-report-button\" href=\"https:\/\/stcostaricadmc.com\/stcollection\/es\/reporte\/Reporte_de_Sostenibilidad_2023_ST_Costa_Rica.pdf\/\" target=\"_blank\" rel=\"noopener\">Descargar Reporte 2023<\/a>\n                <a class=\"st-report-button\" href=\"https:\/\/stcostaricadmc.com\/stcollection\/es\/reporte\/Sustainability_Report_2023.pdf\/\" target=\"_blank\" rel=\"noopener\">Download Report 2023<\/a>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <section class=\"st-sustainability-section st-two-column-section st-bg-white\">\n        <div class=\"st-sustainability-container\">\n            <div class=\"st-two-column-content\">\n                <div class=\"st-two-column-image\">\n                    <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Top-Program-scaled.jpg\" alt=\"Our Certifications\" loading=\"lazy\" decoding=\"async\">\n                <\/div>\n\n                <div class=\"st-two-column-text\">\n                    <h3>Our Certifications<\/h3>\n                    <p>We have achieved the highest rating possible in each current certification.<\/p>\n\n                    <div class=\"st-certificates-logos\">\n                        <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/bandera_azul_ecologica.jpg\" alt=\"Bandera Azul Ecol\u00f3gica\" loading=\"lazy\" decoding=\"async\">\n                        <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/carbon-neutral-ingles.png\" alt=\"Carbon Neutral\" loading=\"lazy\" decoding=\"async\">\n                        <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/CST-logo-ingles.png\" alt=\"CST\" loading=\"lazy\" decoding=\"async\">\n                        <img src=\"https:\/\/stcostaricadmc.com\/wp-content\/uploads\/2024\/08\/Esencial-CR-ingles.png\" alt=\"Esencial Costa Rica\" loading=\"lazy\" decoding=\"async\">\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <section class=\"st-sustainability-section st-responsible-section\">\n        <div class=\"st-sustainability-container\">\n            <h2>Travel Responsibly<\/h2>\n            <p class=\"st-responsible-intro\">Discover key practices and tips to travel responsibly, making a positive impact on the places visited.<\/p>\n\n            <div class=\"st-accordion\">\n                <h3 class=\"st-accordion-title\" data-accordion-target=\"sustainableTraveler\">\n                    S\u00e9 un Viajero Sostenible\n                    <span class=\"st-accordion-arrow\">&#9662;<\/span>\n                <\/h3>\n\n                <div id=\"sustainableTraveler\" class=\"st-accordion-content\">\n                    <p>ST Costa Rica is a socially and environmentally responsible company, certified by the Costa Rican Tourism Board. Become a responsible traveler while you're in Costa Rica:<\/p>\n\n                    <ul>\n                        <li>Participate in Costa Rica\u2019s local culture and traditions. Learn and respect Costa Rican lifestyle, customs, and laws.<\/li>\n                        <li>Save water during your trip. Good examples include: informing hotel staff that you don\u2019t need your sheets changed daily, taking short showers, and turning off the water while brushing your teeth.<\/li>\n                        <li>Save energy: turn off all lights and appliances, and lower the heat or air conditioning when you leave your room.<\/li>\n                        <li>When taking a tour or engaging in activities within protected areas, follow all recommendations made by your tour guide and\/or area staff. These are intended to protect both you and the environment.<\/li>\n                        <li>Whenever possible, buy local products. This contributes to the communities you visit.<\/li>\n                        <li>Avoid purchasing items made from animal parts such as shells, feathers, bones, and endangered woods.<\/li>\n                        <li>Use eco-friendly products, those with biodegradable, reusable, or at least recyclable contents or containers, and preferably without excessive packaging.<\/li>\n                        <li>Avoid feeding wild animals. Human food can harm them, create dependency on unnatural food sources, and disrupt their natural role in the ecosystem over time.<\/li>\n                        <li>If you need to dispose of any items, look for the appropriate container or ask your tour guide about the best way to do so.<\/li>\n                        <li>ST Costa Rica upholds the Code of Conduct, a program dedicated to combating the commercial sexual exploitation of minors. If you witness or suspect any such activities or illegal substance use, please report it immediately to our staff or local authorities.<\/li>\n                    <\/ul>\n                <\/div>\n            <\/div>\n\n            <div class=\"st-accordion\">\n                <h3 class=\"st-accordion-title\" data-accordion-target=\"visitingCommunities\">\n                    Guidelines to Visit a Cultural Heritage Site\n                    <span class=\"st-accordion-arrow\">&#9662;<\/span>\n                <\/h3>\n\n                <div id=\"visitingCommunities\" class=\"st-accordion-content\">\n                    <p>Follow these guidelines when visiting an indigenous community or one with unique cultural or social characteristics. This will help you fully enjoy the experience while ensuring the community benefits from your visit.<\/p>\n\n                    <ul>\n                        <li><strong>Respect their way of life:<\/strong> They usually have their own dialect, ways of conducting themselves, expressing themselves, working, dressing, and eating, and sometimes even their own government. Enjoy getting to know them, learning from them, but respect them.<\/li>\n                        <li><strong>Intellectual property:<\/strong> They often have unique and captivating cultural expressions, such as masks, dances, games, art, and more. These are deeply rooted aspects of their identity. If they offer you the opportunity to purchase a product they made, support them by buying it, ask about its significance, but do not attempt to replicate it. These are cultural aspects that belong to them.<\/li>\n                        <li><strong>Enjoy getting to know other cultures:<\/strong> These cultures are very different from your own, unique in many ways. Enjoy learning about them, but avoid any form of discrimination.<\/li>\n                        <li><strong>When in doubt:<\/strong> Ask your guide about any cultural or experiential aspects of the community you are visiting if you have any questions.<\/li>\n                        <li><strong>Take your waste with you:<\/strong> Try not to bring disposable items or generate a lot of waste in these communities. Sometimes, they have inadequate waste collection systems, and leaving your waste behind only increases the problem. It\u2019s better to take your waste with you and dispose of it in the proper containers on our transport units or at the next hotel you visit. Both have waste treatment systems approved by the government.<\/li>\n                    <\/ul>\n                <\/div>\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <section class=\"st-sustainability-section st-contact-section\">\n        <div class=\"st-sustainability-container-narrow\">\n            <h2>Cont\u00e1ctanos<\/h2>\n            <p>We welcome your feedback or recommendations regarding our sustainable management and sustainability reports. Please let us know if you notice any impacts on your community related to our operations. Feel free to reach out to us with any questions or concerns.<\/p>\n\n            <div class=\"st-contact-form-wrapper\">\n                <iframe src=\"https:\/\/swisstravelcr.com\/servicesurvey\/sustainability.php\" title=\"Sustainability Contact Form\"><\/iframe>\n            <\/div>\n        <\/div>\n    <\/section>\n\n<\/div>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function () {\n    var accordionTitles = document.querySelectorAll('.st-sustainability-page .st-accordion-title');\n\n    accordionTitles.forEach(function (title) {\n        title.addEventListener('click', function () {\n            var targetId = title.getAttribute('data-accordion-target');\n            var content = document.getElementById(targetId);\n\n            if (!content) {\n                return;\n            }\n\n            title.classList.toggle('is-open');\n            content.classList.toggle('is-open');\n        });\n    });\n});\n<\/script>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div> \n<\/div><!--End .row--><\/div><!--End .container--><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Our Commitment to Our Planet Sustainability is part of every aspect of our operations, promoting positive impacts on the environment and our communities. Sustainability Policy Our solid Sustainability Management supports us to emphasize the service that we provide to continuously improve customer satisfaction, while we comply with applicable legislation and prevent negative environmental and social [...]","protected":false},"author":1,"featured_media":11810,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-home-modern.php","meta":{"footnotes":""},"class_list":["post-12658","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sustainability - ST Collection<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stcostaricadmc.com\/stcollection\/es\/sustainability\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta 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