Hi We are home from a tour we did with Craig travel on Feb 6th - 20th. We were lucky enough to have Ronnie as our tour guide. We feel like we were extremely lucky to get him. He is the best tour guide that we have ever had and we have travelled a lot. He is the one who really made our trip. He made a group of 32 feel like a small group. Everyone was always on time thanks to him. He is so knowledgeable and told us all the little things that we really wanted to hear. He looked after us for 2 weeks and we loved every minute of it thanks to him. He definitely has the personality to do anything involving people.
If I had to rate him out of 10 I would give him a 15.

Hi, We are home from a tour we did with Craig travel on Feb 6th - 20th. We were lucky enough to have Ronnie as our tour guide. We feel like we were extremely lucky to get him. He is the best tour guide that we have ever had and we have travelled a lot. He is the one who really made our trip. He made a group of 32 feel like a small group. Everyone was always on time thanks to him. He is so knowledgeable and told us all the little things that we really wanted to hear. He looked after us for 2 weeks and we loved every minute of it thanks to him. He is so knowledgeable and told us all the little things that we really wanted to hear. He looked after us for 2 weeks and we loved every minute of it thanks to him. He definitely has the personality to do anything involving people.
If I had to rate him out of 10 I would give him a 15.

Mi cliente es una agente de viajes con una trayectoria enorme, ha conocido por todo el mundo y viaja decenas de veces al año; con solo una excursión de un día en la parada de su crucero en Puerto Limón, me ha indicado que Jorge ha sido el mejor guía que ha tenido en su vida.
Su presencia, actitud, conocimiento y atención fueron inigualables. El conductor Misa, también fue fenomenal ente ambos manejaron muy bien a su esposo que es una persona bastante grande y con movilidad limitada y además ayudaron a recuperar su cartera intacto con dinero y tarjetas. Estaban enormemente agradecidos e impresionados por la calidad de servicio que recibieron.

Dear Fabian, I just would like to say thank you and mention that over the last three week I felt extremely warmly welcomed and supported by you and your
team. You made my coming back here after so many years very easy and ensured that we had everywhere a
successful program for our guests. I appreciated very much your flexibility and I am happy that we are working so successfully
together. It's a pleasure for me. If from my side I can do anything to make your
life easier just

I have to mention a few staff names that just really stood out! Kenny, who actually works for ST Costa Rica DMC. He was so patient with all my questions (trust me, I asked a lot and took notes) about the excursions. Everyone was amazing.

This was definitely trip to remember!!!

Whenever we get a chance to travel, my rule is that we always go somewhere new, but this place has made me change my mind. We will have to go back!

We may bring our kids next time! Everyone needs to experience this!

Until next time… Pura Vida (life is good). Costa Rica

Trabajamos con Kenneth de la W en Guanacaste y tuvimos una gran experiencia! Utilizamos Swiss Travel para todas nuestras excursiones y tuvimos el mejor tiempo. Kenneth hizo todo lo posible para garantizar que pudiéramos hacer todas las excursiones que pedimos, incluso con algunos retrasos meteorológicos. Hicimos un tour en ATV, paseos a caballo y un día completo de pesca en barco charter. Todo superó nuestras expectativas. El servicio al cliente era genial y el precio era justo para la zona.

Hi Rodrigo,

I want to express my heartfelt thanks for creating such an outstanding experience for my clients. Your support and collaboration were instrumental in ensuring their happiness. Below, I've included their comments, thank you once again for your dedication and hard work.

Subject: Costa Rica summary

Hi Linda,

I wanted to provide you with feedback on our trip to Corcovado Wilderness Lodge. Overall it was a positive experience except for torrential downpours which are beyond anyone’s control but made for some challenges.

The service by Swiss Travel was great, Marisol Mora was our guide at SJO airport and she gave us all of our necessary info and made sure all was well at Marriott Hacienda.

Working with Joselin was a pleasure. She was extremely responsive and provided me with all of the information I needed to present options to the family. Importantly, the commercial aspect of this engagement went very smoothly, including invoicing and payments. This is not something that I take for granted when engaging with DMC’s outside of the U.S., so kudos to Swiss Travel for understanding the expectations and deliverables when dealing with U.S. agencies.

The airport transfers and tours went extremely well and met Virtuoso’s standards (in my opinion). Your people were top notch with excellent language skills, the vehicles were very nice/new/clean, everything went according to plan logistically, and the guests were all very pleased. In particular we had Dennis as our handler for both the Rio Negro and Tamarindo excursions, and he added a tremendous amount of value with his personality and insights. He was extremely focused on everyone in the group having a great experience. Again, Dennis and your other personnel met all of my expectations for a Virtuoso provider.

Thank you and I look forward to working with Swiss Travel again!

Nuestra familia de 5 personas reservó una excursión "Tierra y Mar" que incluía ATV off - carretera seguido de moto acuática. Reservamos el viaje en el hotel W Reserva Conchal. No podemos hablar lo suficiente sobre la experiencia. El servicio fue de primera categoría y se hizo con cuidado y una sonrisa. Nuestro guía turístico, Dyron (lo siento si he escrito mal su nombre) , era excelente. Creció en la zona y nos llevó a los lugares más majestuosos imaginables. Él nunca nos apresuró, explicó todos los sitios que tomamos, y estaba más allá del paciente. MUY, MUY recomendable.

Josuë el agente de reservas de excursiones fue genial con la reserva de nuestros tours, proporcionando información e imágenes después. Hicimos tirolina, ATV, motos acuáticas y snorkel. Todos los guías turísticos eran excelentes.

Dear Swiss Travel -

I wanted to let you know what an amazing, wonderful experience we had with all the arrangements made by Swiss Travel.

The arrival, airport meet and transfer to the Doubletree Cariari, and the meeting with German to go over the program for the week were perfect. The transfers from San José to La Fortuna, and then on to Monteverde, Tamarindo, and the airport in Liberia were great - wonderful drivers, and vehicles large enough that the 7 of us did not feel like we were sitting on top of one another. The included excursions in La Fortuna (Ecotermales) and Monteverde (night walk in the cloud forest) were wonderful. We did a few excursions we booked ourselves, which were fun, but the two arranged by Swiss Travel were the best. I knew that booking through Globus Independent was the best option for this trip, and I was very pleased to find out that Swiss Travel was handling the land arrangements. As both the booking agent and a member of the family group, I knew that whatever happened, good or bad, it would be on me! I am happy to tell you that my family were absolutely thrilled with the entire trip, as was I.

As the travel planner (and only Spanish speaker in the group), I was the primary point of communication with all Swiss Travel personnel, both in person and via WhatsApp (which was brilliant). All of the staff answering WhatsApp queries, drivers, and guides were informative, kind, and helpful, and I want to commend them all to you. Your staff is truly outstanding.

Thank you again so much for an amazing week!

Fuimos en un crucero y como parte de una excursión de viajes suizos, los guías turísticos viajaban en el pequeño autobús. El tiempo desde el barco hasta el destino, la finca de café Starbucks, fue de más de una hora de viaje. Durante este tiempo, nuestro conductor, Demetri, estuvo concentrado y nos llevó de un lugar a otro. Además, Humberto fue un guía maravilloso con una narrativa sobre su país y sobre las profundidades de su organización. Nos fuimos con un sentimiento de su amor por Costa Rica y un conocimiento sobre la gente y el gobierno que hace que deseemos regresar.

Hicimos este recorrido como parte de nuestro viaje de aniversario. Fue un día muy completo. Tuvimos la guía más maravillosa que jamás hayamos tenido y hemos viajado mucho. Su nombre es Jorge. ¡Qué guía tan amable, paciente y conocedor! Durante el viaje de tres horas en autobús hasta allí le hicimos preguntas sobre la cultura en Costa Rica y él nos proporcionó datos e información a lo largo del camino. En el viaje de regreso, se detuvo para ir al baño y se aseguró de que todos estuviéramos atendidos. Nos mostró a todos lo maravilloso que es el pueblo costarricense, dándonos un ejemplo de su amabilidad y maravillosa personalidad. Realmente disfrutamos mucho de esto. El conductor del autobús también hizo un gran trabajo conduciendo y cuidándonos. Lo recomendaría altamente.

La mejor empresa receptiva en Costa Rica. Tienen los mejores trabajadores para hacer que el viaje sea perfecto. Gracias a Victor el guía y Omar el conductor nos han hecho que el viaje en grupo sea perfecto. Recomendable al 100%. Gracias por todo.