Andrea has accumulated an impressive career spanning over 15 years in the tourism industry, starting in the hotel industry’s reception area, thanks to her solid background in customer service. Her ability to directly address customer needs led her to seek new opportunities, joining Swiss Travel’s Customer Service department. Here, she gained invaluable experience before moving on to the Cruise department as an assistant, where she continued to expand her knowledge and skills.

Currently, Andrea serves as an Account Manager, bringing 8 years of experience to this role. In this position, she has been instrumental in developing personalized travel plans for clients, showcasing her ability to manage relationships and ensure exceptional experiences for those who rely on her services.

Her career progression over the years reflects a consistent commitment to excellence in customer service and a deep understanding of the needs and expectations of the tourism market. Andrea has not only gained experience in various areas of the industry but has also demonstrated a remarkable ability to adapt and grow within a dynamic and competitive environment.