Mylaine is a dedicated tourism professional focused on creating unique and memorable experiences for travelers. With a strong background in tourism and a diversified career spanning sales, hospitality, and cruises, she brings vast experience and a customer-centric approach to every project she undertakes.
Professional Journey:
She began her career in the tourism sector as an individual sales assistant at Swiss Travel, where she developed essential skills in customer service and sales management. Due to her dedication and outstanding performance, she was promoted to sales executive, taking on greater responsibilities and managing a broader client portfolio.
The pandemic led to a diversification in her career, and she joined the hospitality sector in the reservations department. This experience significantly enhanced her customer service skills, as she handled bookings and attended to guests’ needs.
Subsequently, she returned to the travel agency sector, specializing in the cruise department. Currently, she works as an assistant, contributing to the planning and dockside coordination of experiences for clients.